Job Name: Escalations Program Manager
Salary: Best In Industry
Exp: 0 –1 Years
Company Name: YouTube
Job Info –
- Exercise business judgment through handling high-priority escalations and communicating with leadership.
- Serve as Incident Response Manager for high-priority escalations and events from intake, execution, to closure.
- Partner with the Trust and Safety Rapid Response team to scale abuse policies globally.
- Engage with Scaled Abuse and Analytics teams and cross-functional stakeholders to identify process improvements, and drive large-scale initiatives to improve operational excellence across Trust and Safety.
- Become a subject matter expert on spam, YouTube Partner Program, hijacking policies, and managing related escalations to drive policy and process improvements.