Job Name: Call Centre
Salary: 20000 – 22000 a Month
Exp: 0 – 2 Years
Company Name: Novotel
Qualification: 12th Pass
Job Info –
- Keep the Team Leader and Assistant Manager briefed at all times
- Ensure quality and appropriateness of customer service provided.
- To maintain Front Office log book and shift reports.
- Respond to inquiries and resolve problems in an effective manner.
- Ensure all guests receive a swift, smooth, professional, and friendly check-in and check out
- Ensure quality in all aspects of the job.
- Maintain a record of all banquets and any other functions in the hotel.
- Liaise with other departments for the resolution of day-to-day administrative and operational issues.
- Carry out other duties which naturally fall within the reasonable expectations of the post.