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Job Title: Customer Service

Salary Package: 15000 – 30000 a Month

Work Exp: 0 – 1 years

Company Name: HDFC Bank

Job Location: Delhi, Delhi

Qualification Required: 10th, 12th, Graduation or Any

Language: English/Hindi

Job Info –

Ensure 100% complaints closure within TAT without compromising on customer satisfaction Understand customers issues and concerns, assist the customer with resolution Coordination with internal teams liaise with sales, qig, credit, operations for data/details requirement needed for resolving the customer issues Assist qig / nodal officers in drafting response with requisite details.
Process improvements Jointly with other stakeholders – Identifying areas for improvement in resolving the CRM within TAT.