Job Name: Call Centre
Salary: 20000 – 28000 a Month
Exp: 0 – 1 years
Company Name: HDFC Bank
Qualification: 12th Pass
Job Info –
- Ensuring tatkal reconciliation in place on fortnightly basis.
- Accepting and processing customer instructions and requests at branch i.
- e Processing stops payment/ hot-listing requests immediately upon receipt at the branch.
- Maintain inward and outward courier register for all deliverables/documents received at branch / dispatched from the branch.
- Monitoring and timely indenting of branch stationery (other than security stationery) as required.
- Monitoring of FTS and clearing hold instruction.
- Generating and downloading all BOD reports/handing over the reports to the concerned staff at the branch.
- Ensure that 5-S norms are adhered to for individuals' workstations.
- Satisfactory audit at Welcome Desk operations Updation of all Customer Instructions in FTS.
- Account transfers & Closures with appropriate approvals.
- Updation of all liability leads in CRM next.