Job Name: Manager
Salary: 18000 – 24000 a Month
Exp: 0 – 2 years
Company Name: Swiggy
Location: Bengaluru, Karnataka
Qualification: Graduation
Language: English/Hindi
Job Info –
Responsibilities:
Lead keymaps operations and maintenance teams to ensure Swiggy Maps are accurate and up-to-date
Facilitate the cross-functional teams in launching new projects
Enable collaboration between product, data science, engineering, analytics, CC, and city ops teams
Strong ability to make decisions on maps projects and provide insights to cross-functional teams
Own and take the lead on implementing and continually improving processes to help enhance efficiency and effectiveness (Quality and Productivity)
Work closely with Product and Engineering teams to build tools required for ops to accomplish the projects
Help resolve highest-priority time-sensitive issues
Define and own KPIs of maps operations and maintenance teams
Ability to pull data and perform ad hoc reporting & analysis and product insights to the product team
Escalate problems to relevant teams and follow up until resolution
Build or enhance KMS for any new/existing projects.