Job Name: Customer Service
Salary: 20000 – 21000 a Month
Exp: 0 – 2 years
Company Name: Citi
Location: New Delhi, Delhi
Job Info –
- Perform Teller activities including Cash Deposit/Cash Withdrawal from branch walk-in clients.
- Assist with evaluating and resolving service inquiries from clients across different platform
- Execute RTGS, NEFT, DD, ATAT processing from branch walk-in clients
- Effectively use various computer systems to complete assigned tasks and address account inquiries
- Develop and maintain a working knowledge of specific groups of Citi products and services
- Analyze and identify potential risks and identify solutions that meet client needs
- Complete assigned tasks in an accurate and efficient manner
- Solve disputes and retain clients, while minimizing operating loss, through adherence to established rules and regulations
- Fulfilling the clients’ necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics.