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Job Name: Customer Service

Salary: 20000 – 21000 a Month

Exp:  0 – 2 years

Company Name: Citi

Location: New Delhi, Delhi

Qualification: Graduation

Language: English/Hindi

Job Info –

  • Perform Teller activities including Cash Deposit/Cash Withdrawal from branch walk-in clients.
  • Assist with evaluating and resolving service inquiries from clients across different platform
  • Execute RTGS, NEFT, DD, ATAT processing from branch walk-in clients
  • Effectively use various computer systems to complete assigned tasks and address account inquiries
  • Develop and maintain a working knowledge of specific groups of Citi products and services
  • Analyze and identify potential risks and identify solutions that meet client needs
  • Complete assigned tasks in an accurate and efficient manner
  • Solve disputes and retain clients, while minimizing operating loss, through adherence to established rules and regulations
  • Fulfilling the clients’ necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics.