Job Name: Call Center
Salary: 18000 – 20000 a Month
Exp: 0 – 2 years
Company Name: Vidal Health
Location: Mumbai, Maharashtra
Qualification: Graduation
Language: English/Hindi
Job Info –
- Handling inbound calls related to policies.
- Follow up with the internal team for Pre-Auth cases.
- Convincing customers related to claims.
- Provide Claim & Pre-Auth status to customers and hospitals.
- Update daily tracker to escalation team.
- Guide the customer about claims procedures.
- Providing information related to corporate and individual policies.